Quality & Service

The attention to quality and customer service sets HAMCO apart from its competitors. As a member of the Brother Holdings Group, HAMCO benefits from access to group's environmental policy and quality management systems. Brother Holdings Group has ISO9001:2008, ISO14001:2004 and OHSAS18001:2007 certifications.

HAMCO has its own ISO 9001:2008 accreditation and operates a fully controlled quality system, maintaining traceability of products from the initial receipt of raw materials into stock, through manufacturing to dispatch to the customer. 

Our dedicated quality team have at their disposal the most modern inspection equipment in our in-house testing department.  Particular investment has been made in heat treatment and testing facilities for high grade, alloy steel threaded rods & studs (ASTM 193/B7, 320/L7 etc) and we rank as one of China's foremost manufacturers of these products.

Comprehensive test certification is provided with every order that we despatch.  This includes analysis of material chemical composition, dimensional and mechanical properties and charpy impact test if appropriate. Batch traceability is maintained with reference to material cast numbers and heat treatment lot numbers.

We understand the importance of communication with our customers and the significance of on-time deliveries.  So our dedicated client managers work closely with all our customers to provide regular order status updates, showing how orders are proceeding through the manufacturing process and reviewing shipping schedules.  Our record of meeting despatch due dates is exemplary.

ISO 9001 certificate download
Sample 4.8 test certificate download
Sample b7 test certificate download